Refund policy

Returns for Defective Merchandise - Customers may exchange or return a defective item within 30 days of receipt. We will pay for the return shipping. All items returned under this policy are eligible for either replacement or a refund. For a refund, the purchase price paid will be credited to the same form of payment used in the original purchase. 

Returns for Other Reasons - Customers may exchange or return an unwanted item within 30 days of receipt, except for reasons listed below. We ask that the product be returned unused and in original condition. Customer will be responsible for shipping costs.

We are unable to accept:

* Items that have been used or laundered

* Diaper Cakes that have been disassembled

* Partial order returns Personalized items are not returnable unless the item was incorrectly personalized due to our error.

* Other items that are non-returnable and non-refundable include edible, cosmetic and personal care items.

* Personalized items are not returnable unless the item was incorrectly personalized due to our error.

Returning a Gift - If you need to get authorization to return a gift you received, please ask the person who purchased the gift to call us with their order number and credit card information so we can issue a refund on their credit card, subject to our return policies.

Return Authorization Needed - All returns, for whatever reason, must have an RA (Return Authorization) number. You can request an RA number by calling Toll Free: 1-866-476-0213 or emailing support@uiquebabygifts.com.